Recent Posts

Full Service Restoration: Construction Capabilities

7/26/2022 (Permalink)

One thing about our SERVPRO franchise that sets us apart from other local restoration companies is the fact that we have a highly skilled construction team. What does this mean for you? Our construction division can help restore your home like water damage or fire damage never even happened! They can help you do just about anything; from a simple paint job to performing a full-scale remodeling!

How does our Construction Division work?

We have a division dedicated solely to rebuilding your home to the way it was pre-disaster. Once you call us (the best decision you will ever make), our estimator will come out and examine the damages. The estimator takes note of all of the issues caused by fire or water and creates an estimate, which is a rough outline of the costs.

Once the estimate is created, we can help walk you through next-steps with insurance to ensure that you're saving as much money as possible. We understand that insurance can be extremely complicated and we're here to help to any way we can!

After the plans are finalized for the project, our construction project managers will walk you through the selections, outline, and timeframe of the project. We handling all of the scheduling so that you don't have to deal with the headache of subcontractors.

What services do we provide?

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call Jeff today with any of your construction needs at 952-270-0603!

Annual Convention

7/7/2022 (Permalink)

The focus for all SERVPRO franchises this July is Collaborate, Collaborate, Collaborate. Our annual convention is a time for franchise owners to come together to learn about new ways we're serving customers and to reflect on everyone's successes. We learn with dozens of workshops focused both on helping our business be successful and improving how we assist our customers and clients. Dallas, we're here!

The exceptional thing about the SERVPRO system is that every owner can find another owner who has achieved the goal they're working toward. There's always someone to look up to, someone to help guide positive restoration tactics, and someone to base your performance off of. This friendly competition allows each franchise to increase knowledge and accelerate growth.

Here at SERVPRO of Minneapolis, we grow by moving the big rocks first. By prioritizing the improvements we need to make within the restoration industry and construction industry, our team develops the muscle memory needed to achieve any goals that we set.

By networking with others, such as instances like the annual convention, we are able to gain new perspectives on our business and align our focus of how to improve our company. By creating this alignment of goals and action, we are better equipped to help satisfy you as the customer.

When you're in need of restoration services or construction services, look no further than SERVPRO of Minneapolis. Give us a call today at 952-426-4847!

SERVPRO of Minneapolis: Count on Us for Fire Damage Restoration

5/18/2022 (Permalink)

As a water and fire restoration company, our number one priority at SERVPRO of Minneapolis is returning water and fire damaged areas back to preloss condition. Every single day we strive to make it "Like it never even happened."

How do we handle Fire Damage Restoration?

Structural Cleaning: After smoke damage or fire damage occurs, ceilings, woodwork, walls, carpets, and flooring will often need to be thoroughly cleaned. Our professionals at SERVPRO of Minneapolis will begin to clean from the source of the damage and move outwards. They will scrub every last inch until it is cleaned! By determining the extent of the damage first, our team can determine the most cost efficient and time efficient method for your individual circumstance. Our team are highly-trained individuals who will clean any damage and prepare it for painting. By ensure that locations such as walls are deodorized and properly cleaned, the new layer of paint will adhere properly to the surface and you will never be able to tell that there was smoke damage or fire damage!

Contents Cleaning: Another one of our top concerns here at SERVPRO of Minneapolis is to repair versus replace. Our technicians will sift through the damaged contents and determine if it is salvageable or not. If the contents are repairable, not only will the affected areas be cleaned but items such as rugs, furniture, draperies, and upholstery will be cleaned and deodorized, too! We are vigilant when it comes down to wiping all content materials of soot as we know that soot residue can be hard to see or extremely overwhelming. We will use our documentation process to inventory all "to be claimed" items if requested so that handling insurance is less of a nightmare.

Deodorization: You can count on SERVPRO of Minneapolis to use the best quality specialized services that will rid your home or place of business of offensive odors that are often left by smoke damage or fire damage. Every technician is trained to use top of the line deodorization equipment and environmentally friendly chemicals to remove the source of odor. 

We're a one stop shop!

If significant fire damage has erupted in your home, you can call us for the remediation and for all of your reconstruction needs! Our Construction Division has exploded this year and we have built out a team of intelligent, capable individuals to handle all of your needs.

When disaster strikes, don't hesitate to give the professionals a call! SERVPRO of Minneapolis is available 24/7 at 952-426-4847!

Proper Ingredients for Fire Safety

5/2/2022 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire. 

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food. 

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you. 

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders. 

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove. 

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department. 

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department. 

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire. 

There is no substitute for training and experience. Here at SERVPRO, we are built on a foundation of fire damage restoration expertise. If your property suffers from fire damage, smoke damage, or anything in between, give us a call at 952-426-4847! We're here to service Minneapolis, Central, Powderhorn, Lyndale, and the whole greater Twin Cities.

Putting a Stop to Moldy Carpet

5/1/2022 (Permalink)

Mold is extremely versatile. If given the proper environment mold can grow in virtually every single area on a property. While there can be many causes of mold, there are a few precautions you can take to reduce the chances that you will ever have to deal with mold damage. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Consider taking the below steps in order to keep mold from growing on your carpets.

Control the humidity and temperature in your home.

Mold grows best with a certain amount of moisture in the air, in addition to certain temperature ranges. One way to help prevent mold growth in any location on your property is to ensure that your humidity levels never reach 60%. 

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads. 

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call our franchises!

Employee Spotlight: Andrew Knutson

4/25/2022 (Permalink)

Say "Hi!" to Andrew, everyone!

Everyone say "Hello!" to our Reconstruction Project Coordinator, Andrew Knutson! Andrew has been an excellent addition to our rapidly expanding Reconstruction Division.This has been the biggest Q1 in our history and Andrew has done a superb job hopping right into our busy business. He continues to help streamline processes that enable us to run smoother projects for our clients!We're very fortunate to have you, Andrew! 

Learn more about Andrew below!

– Before working here, what was the most unusual or interesting job you’ve ever had?

My first job was in the library in my hometown. I love books, so I found that job to be very interesting.

– Favorite travel spot?

I really enjoyed Dublin! I hope to go back someday.


– How do you define success?

I think success in pursuit of a goal is excellence. When you set out to achieve a goal, strive for perfection, but settle for excellence.     


– If given a chance, who would you like to be for a day?

Somebody short enough to fit into a Formula 1 car, anyone driving in F1 today really.


– If Hollywood made a movie about your life, who would you like to see cast as you?

Steve Buscemi


– How has SERVPRO helped you in your career development?

By showing me a clear path forward, SERVPRO is growing rapidly and having the ability to grow with it is an amazing opportunity.


– If you could pick one theme for SERVPRO to turn into a book about the company, what would it be?

Perseverance. We set expectations highly for ourselves and I think it’s important to keep pushing in the right direction all the time in order to meet those expectations.


– If you could switch your job with anyone else within SERVPRO, whose job would you want?

I’d like to swap with Aimee for a while, I’ve always been interested in the sales route.


– What advice do you have for prospective SERVPRO candidates?

Don’t be afraid to admit when you’ve made a mistake, just learn from it, and let it make you better!


– What are 3 words to describe SERVPRO

Hardworking. Teamwork. Fun.


– What do you find the most challenging at SERVPRO?

There are a lot of moving parts, prioritizing tasks is my biggest challenge day-to-day.


– What do you like most about SERVPRO?

The people!


– What drew you to SERVPRO originally? And how has SERVPRO changed since?

The fact that it was a growing business, and still is! I love the opportunity help that growth. I haven’t been here for very long, but I’d like to think that we’ve gotten more efficient in the short time that I’ve been here.


– What has been your favorite project at SERVPRO?

I’ve been fortunate in having been put into a fairly new role. I have enjoyed making it my own and developing the idea of what a project coordinator does.


– What have you gained from working at SERVPRO?

I’ve learned so much about the industry in just a few months, it’s really been a crash course into the insurance and reconstruction world.


– What is on your wish list for the next 10 years with SERVPRO?

I’d love to see how far we can take the RECON division; in 10 years I’d love to see us become the largest RECON division in the country.


– What is the favorite part about working for SERVPRO?

Again, the people. I love coming to work with coworkers that I enjoy being around.


– What is your proudest moment at SERVPRO?

Anytime I’m able to anticipate a problem before it comes up, solving problems before they become problems.


– What is your role at SERVPRO?

Reconstruction Project Coordinator

– Any favorite line from a movie?

Brad Pitt in Inglorious Basterds with a horrible Italian accent – “Gorlami”


– Any random facts you could share with us?

Whales have regional accents and dialects.


– Are you messy or organized?

I like to think I’m pretty organized.


– Best vacation you’ve been to?

Ireland by far!


– Choose your Mr. Men/Little Miss, to describe your work personality? – Your home life personality?

I honestly have no idea what Mr. Men/Little Miss means, but I’m pretty laid back outside of work.


– Describe what you were like at age 10.

I was very adventurous and loved to climb things. I was prone to injuring myself by falling out of a tree.


– Do you have a favorite newspaper, blog?

I listen to a sailing podcast called “On the Wind Sailing” regularly. That would be the closest thing I’d say.


– Do you have a favorite quote?

 “You learn a lot about someone when you share a meal together” – Anthony Bourdain


– Do you have an office nickname? What is it?

Not really. Jeff calls me AK, but he has a nickname for everyone.


– Do you recall any embarrassing moment at work?

Thankfully, I’ve not been here long enough to do anything profoundly embarrassing. Though I’m sure my time will come.

Working Together Conference & Products Show

4/21/2022 (Permalink)

Ryan, Jeff, and Aimee recently attended MN Multi Housing Association (MHA)'s Working Together Conference and Product Show. This event consisted of two days of learning, training, and networking. This conference was designed to empower you and your staff to overcome obstacles, share ideas, and understand how to thrive in today's ever-changing times. Needless to say, it was great to have these three hooligans representing SERVPRO of Minnetonka! They did an awesome job sharing our company's expertise in both commercial and residential restoration services. 

What is MN Multi Housing Association (MHA)?

The Minnesota Multi Housing Association (MHA) was founded in 1967 to promote the highest standards in the development, management and maintenance of rental and owner-occupied multi housing. While members include the state's largest apartment management companies, developers, common interest communities, and providers of related products and services, the majority of our members own or manage fewer than 20 units each. Governed by our Board of Directors, all members of the Minnesota Multi Housing Association commit themselves to the ethical principles and standards of our Code of Ethics

Why are we involved?

As a member of MHA, we get to work directly with clients to allow them to have a greater understanding of our business. By working with them directly at these conferences, we can gain insight on their needs as clients, all the while explaining to them the multitude of services that we can offer them.

It's very important to us that we are first seen as a positive resource for our community. We want our clients to understand that you can always call us with questions and concerns, without knowing if you need our services or not. We are here to be a resource for you!

For all things water, fire, mold, and construction - give us a call today!

Advanced Technology

3/30/2022 (Permalink)

The restoration industry has seen significant technological advancements over the years. Our technicians here at SERVPRO have taken full advantage of these advancements through the utilization of the various advanced technologies. In today's blog, we will cover three of our team's favorite advanced technologies that are used to facilitate moisture detection, drying, and sanitation. Read more to learn about infrared cameras, air movers and dehumidifiers, and OSHA-approved cleaning agents!

How do we detect moisture?

Infrared Cameras!

In the event of a water emergency, the first step is to detect water damage, measure the extent of the water damage, and monitor the moisture levels in the affected area(s). Water damage investigation has come a long way! We used advanced technologies, such as infrared cameras, to help expedite the process of detecting water damage. By speeding this up, we can save you from secondary water damage by identifying the location of moisture that is often unseen by the naked eye. Infrared cameras are used to scan locations of moisture inside of flooring, ceilings, and walls that must be extracted to prevent secondary water damage and microbial growth. We don't stop at infrared cameras though! We use hygrometers and sensitive motor detectors that help us measure the saturation level of the moisture.

What do we use for drying?

Air Movers and Dehumidifiers!

After water damage has been identified, it is essential to extract the water immediately! Once any standing water has been extracted, affected area(s) must be thoroughly dried in order to prevent secondary damage and mold. Our technicians facilitate this process by using air movers and dehumidifiers during a water damage emergency. Air movers work to quickly evaporate moisture and dehumidifiers extract water vapor lingering in the air. When used in tandem, our industrial strength air movers and powerful dehumidifiers can protect your property's flooring, walls, and furniture from warping and swelling.

How do we sanitize?

OSHA-Approved Cleaning Agents!

Once the affected areas have been extracted of water and dried completely, the water damaged areas should be cleaned and sanitized. This sanitization process completely eliminates odors and contaminants that could lead to issues in the future. Here at SERVPRO we utilize two different types of cleaning agents: disinfectants and deodorizers. Our disinfection cleaning agents work to prevent the growth of dangerous microbials including mildew, fungi, and other types of bacteria. With the help of our deodorization agents, odors that result from excess moisture are eradicated!

Advanced Technology Gets the Job Done

During an emergency, know that SERVPRO of Minneapolis is standing by ready to help restore your property to preloss condition. Call us today at 952-426-4847!

Is Your Office Prepared for a Disaster?

3/25/2022 (Permalink)

Are you an owner of an office building or similar type of commercial space? Do you have fire safety and emergency preparedness meetings? Being prepared by having a well-thought-out emergency plan not only protects your property, but the people that are on your property!

Identify Fire Extinguisher Locations

In case of a fire damage situation, you will want to ensure that you have a sufficient number of fire extinguishers readily available throughout your property. By taking the time to map out and guide the people in your building to these locations, you will minimize the panic in a dangerous situation. If your employees or guests do not know where a fire extinguisher is located, it can make an already risky situation even more dangerous.

Monitor Smoke Detectors and Fire Alarms

Smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly. If these systems are not running properly, you will not be alarmed in the event of a fire or smoke emergency situation. Ensuring that there is a clearly marked exit plan is essential for your building in the event that a smoke detector and fire alarm go off.

Host Safety Trainings

A vital step for fire safety preparedness is safety training for all people involved. By including a fire safety training course in your workplace, you will help the occupants know exactly what they should do if an emergency such as a gas leak, a fire, severe weather event, or flooding occurs. Having a plan in place will reduce panic and disorganization when time is of the essence.

Make Emergency Exits Obvious

Be sure to clearly identify which doors can be used in the event of an emergency situation. Illuminated exit signs can help direct occupants out of the building in case of an emergency. Tape maps of the nearest exit around the walls of the building to help expedite the evacuation process.

SERVPRO of Minneapolis is here to help 24/7 365 days a year should disaster ever strike your property! Call us at 952-426-4847 to dispatch a crew or get more information on how we can help make it, "Like it never even happened."

Fire Safety Tips for Warmer Months

3/15/2022 (Permalink)

Warm weather is on the horizon! It's time to switch from sweaters to shorts, deep fryers to grills, and indoor parties to backyard barbecues. Just because we're less inclined to switch on the heat does not mean that we shouldn't be vigilant when it comes to protecting ourselves and our property from fire hazards. See below for high-risk areas for fire damage and how to maintain them.

Spring Fire Safety Tips

Fire cannot be avoided when you're preparing a perfectly cooked steak or patty on the grill. From the get-go, you've got inherent risks. Before starting a grill, be sure to check all potential problematic points including the propane tank, the hose, and all connecting points. You can do this while your meat is marinating or while you're trimming your chicken!

We understand that every house has a pyro-happy Boy/Girl Scout around. When starting a charcoal grill, charcoal should only be soaked with charcoal starter fluid. Avoid using lighter fluid as that can create a burst of heat and flames can get out of control quickly!

Every Dad loves a shiny, clean grill. Nearly 20% of all grill structure fires occur due to failing to clean the grill before and after use. Give your grill a nice scrape down while it's hot so it's ready to go for next time!

There's nothing worse than dropping your smore into a fire, right? Wrong! There's nothing worse than falling into a fire yourself! Never leave young children unattended near a fire pit. 

Safety first, safety first, safety first! Fill a bucket with water and set it next to your put before your even build a fire. Avoid throwing leaves, pine cones, pine needs, and paper into a fire pit as they catch fire quickly and can result in dangerous floating embers.

When things go awry, we're your guy!

In any emergency situation, always call 9-1-1 before calling SERVPRO of Minneapolis. Once a fire has been properly handled by the fire department, give us a call at 952-426-4847! We're always "Here to Help!"